Micromax — Mobile phone q372

Address:	403001
Website:	indian consumer protection

I have purchased a mobile from local retailer on 06/06/2015 micromax q372 and had problem in the screen of the mobile on 25/08/2015. i have given it to sevice center and got back on 26/08/2015. but the problem changed the mobile was not charging so i have returned the mobile and on 27/08/2015. on 23/11/2015 i went to micromax service center they were trying to give me other piece which was not mine and telling me they are replacing the mobile with upper version as it costs 10780. It was not sealed pack not it was with manual and every thing. they might have lost my mobile and they are giving me another mobile which used one and old one. I have asked them to extend warranty and give me a fresh piece(new one). it is costing my time and my money is wasted by them which have invested. if they are not giving me my mobile back then i wont new piece that is brand new with extended warranty or my money back with 12% int. and fine of 10000 for harassing me for these many days.