Micromax Mobiles — Compalin | |||
Hii .I am Harpreet Singh, I am using Micromax A068 . my board has went wrong and on 27/7/2015 i droped my phone on customer care centre of micromax at Sector 16 Market, faridabad . Since then i have not received my phone and they told me that you will get your phone in 5 days since then i have visited them 3 times and 4 times telephonicaly . They even have given me a manual job sheet for the same . This is not the first time this has happened you customer care centre of sec 16 is very poor in work and even i interaction . I am going to file a complain for the same if this behaviour is going to continue .Plz look into the matter . Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
When we reported to micromax service centre immediately, they said first battery is the problem.
I also conved that my mobile is still in warranty period and they conveyed that battery is not in warranty and after they checked with their alternate battery and obseved that board is a problem.
They also conveyed that it took aroung 15 days for the service since the mobile have to be transferred to Delhi for further service.
I had a bad experience with Micromax mobiles because for each and every problem, it should be rectified by Delhi Nodal centre.
I also contacted the service centre after 10 days and they said that mobile came to service centre just 5 days before.
They trid to contact me but not able to reach. After that, they not tried to intimate again because they put in the waiting list. What the scenario of the service centre and customer is busy for several times then what the reason said above is ok.
Its a worst service and my jobsheet id is[protected] and box no is 409.