[Resolved] Micromax Mobiles — Fade up with Micromax Mobile services | |||
Dear Sir/Mam, I am Avnish Kushwah and had purchased a handset Model Micromax A121 on dated 29/09/2014 but within one week, it got hanged and other major problems received like Sensor problem, Auto Switch off. I deposited the handset in your service center twice at M/S Future Communication – SCO-37, 1st Floor, Sector 41-D, Chandigarh and AKS Telecom SCO-09, Sector-20D, Chandigarh for repairing Handset last month.But both times, they reset the handset and give back to me. But the issue had not resolved till then. I submitted the Handset again to AKS Telecom SCO-09, Sector-20D, Chandigarh on Dated-02/12/2014. The service person informed me that handset's motherboard will be replaced under warranty till 15/12/2014 but still i did'nt receive any kind of information regarding the same. They are not proper responding regarding time to receive the handset back. I have called to Service centre yesterday, but they are saying that it will take one more week to solve the issue. I have also called to Micromax Customer care yesterday but the Micromax executive was also saying that it will take 30 days to solve the issue. Now i got fade up with this type of services from Micromax Mobile. I just want to know that when will I get my handset back??? Request you to take neccessary action. Regards, Avnish Kushwah [protected], [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Micromax Team,
The case has not been resolved as its over 20 days now. I did'nt any hope to solve the matter...
Very bad service from Micromax Mobile...
Regards,
Avnish Kushwah
[protected]
The case has not been resolved as its over 20 days now. I did'nt any hope to solve the matter...
Very bad service from Micromax Mobile...
Regards,
Avnish Kushwah
[protected]
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
We have forwarded your concern to the team. Someone will connect with you soon regarding the same.
Regards,
Team Micromax