[Resolved]  Micromax Mobiles — Fade up with Micromax Mobile services

Address:Chandigarh, Chandigarh

Dear Sir/Mam, I am Avnish Kushwah and had purchased a handset Model Micromax A121 on dated 29/09/2014 but within one week, it got hanged and other major problems received like Sensor problem, Auto Switch off. I deposited the handset in your service center twice at M/S Future Communication – SCO-37, 1st Floor, Sector 41-D, Chandigarh and AKS Telecom SCO-09, Sector-20D, Chandigarh for repairing Handset last month.But both times, they reset the handset and give back to me. But the issue had not resolved till then. I submitted the Handset again to AKS Telecom SCO-09, Sector-20D, Chandigarh on Dated-02/12/2014. The service person informed me that handset's motherboard will be replaced under warranty till 15/12/2014 but still i did'nt receive any kind of information regarding the same. They are not proper responding regarding time to receive the handset back. I have called to Service centre yesterday, but they are saying that it will take one more week to solve the issue. I have also called to Micromax Customer care yesterday but the Micromax executive was also saying that it will take 30 days to solve the issue. Now i got fade up with this type of services from Micromax Mobile. I just want to know that when will I get my handset back??? Request you to take neccessary action. Regards, Avnish Kushwah [protected], [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Avnish,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
Dear Micromax Team,

The case has not been resolved as its over 20 days now. I did'nt any hope to solve the matter...
Very bad service from Micromax Mobile...


Regards,
Avnish Kushwah
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information