I have been using micromax canvas juice -a177 but some how my handset got started malfunctioning due to which i can't use my handset & for further query i contacted nearest authorised service centre of micromax in my city named as digital equipment centre which is in city centre, sector -iv, bokaro steel city jharkhand where i came to know that my handset was having severe problem & after that they asked me to submit my hand set to the service centre on-04.02.2016 having job card no[protected] but still i haven't received my hand set & more over the above said service centre has been closed.More over after receiving a cofirmation mail from micromax care that i will get a call having reference to my complaint ticket id- 281195 but still nothing happened so.Its been a one & half months i haven't received neither a call nor i am able to trace my hand set.
Jitendra kumar
Ph no-+91-[protected]
Mail [protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.
Regards,
Team Micromax