Micromax Mobiles — Micromax aq5001 problem not resolved from 2 monyhs

Address:Madurai, Tamil Nadu

Micromax canvas juice 2 - aq5001 brought on 27.3.2015.
My device has handover for services in micromax authorized service centre at madurai on 15th-may-2015 and that job sheet was closed on 9th-june-2015 without complete repairs, so that the service centre people registered another job sheet on same day i.E. 9th june2015 but still my device's problem is not rectified.

In between these period the service centre has received spars to complete the repair, those spars also wrong part. Your micromax ho team sent wrong sticker for top of mobile instead of bottom sticker.

Now almost 2 months has over from 15th may-2015, still my device problem is not rectified.

And customer cares also not answering properly, even registered many of complaint. It is makes me too much irritating.

Model- micromax aq5001.

1.) job sheet no: 15.5.2015.

S[protected]

Complaint no: 27.5.2015

1.) f[protected]

Complaint no:

2.) mmx[protected]

__________________________________________

2.) job sheet no: 09.06.2015.

S[protected]


Hereafter i don't want this mobile i need refund or new device.
Was this information helpful?
No (0)
Yes (0)
Micromax Informatics customer support has been notified about the posted complaint.
Jul 18, 2015
Updated by T Saravanan
Still the complaint is pending, since more than 2 months my device is not repaired.

And their customer care also not responding properly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information