[Resolved]  Micromax Mobiles — Micromax Mobile MMX A177 Dead in 30 Days, No response from Company

Address:

Sonipat, Haryana

HI Micromax Staff. Its behalf of Mr. Anil Verma, who purchased a MMX A177 brand new phone but in a bad condition ...after 1.5 months approx. Here is details Purchasing Date - 24-May-2014 Purchasing Dealer - Mobile Shoppe - Shop no-43-44, Opp. Durga Cable, Geetabhawan chowk- Sonipat Concern Person - Lucky ( [protected]) Mobile Model No - Micromax MMX A177 S.No.- [protected]/ [protected] Price - 7800Rs Customer Name - Anil Verma Mobileshoppe - is a good shop. I already purchased many phones from there but there was no complaint before. But its first time, there is a big complaint in this phone. Very soon, Its dead phone.. approx 30 days. and I also complaint to Micromax Service center. Here is details: Service Center Name - OM Mobile Care, Purkhas Road, Sonipat Concern person - Paramjeet Dahiya ([protected]) Complaint Date - 08-July-2014 Condition of Mobile - The mobile was in dead condition. I came there 2-3 times, Service center fix it - but again and again the problem was going . So finally on 8th July 2014, He book a complaint and then take this phone. But after exactly 1 month - he give me back this phone on 27th Aug -2014. Mobile Returing Date - 27-Aug-2014 After a week, its 01st Sept2014, Its again dead and Automatically shutdown. I again go to service center and He again fix it - but today again 03rd Sept 2014, Its dead.. totally Dead. Finally, I am frustrated. Sevice Center is not responding properly. I went there more than 25 times in a month but - NO Response. I requested to Micromax QA / QC / Customer Support staff, please fix this issue and GIVE ME DOA for this. I am 105% not interested to take this phone back or any other phone from Micromax. If my complaint is not considered in a week, Then I will go to consumer court and take legal action. So - its a request ... please do this asap. Thank you Regards Anil Verma Call me - [protected] or [protected]