Micromax Mobiles — Mobile not repaired even after 1 month within warranty period

Address:

West Tripura, Tripura

Made the following complaints with ticket id- 42472, 54330, 58069, 62465 regarding repair of my mobile as per details given below : 1. Model : Micromax Fire-2 ; A104 (W & Gld) 2. Problem : Touchscreen not responsive 3. Deposited on : 03/08/2015 4. Service Centre name : M/S Surajits Mobile Care, 1st Floor, HGB Road, Melarmath, Agartala, Tripura 5. Acknowledgement No. : E[protected] ( Receipt copy attached.) It seems they are not bothered at all for repairing of the mobile and every time informing that it will be repaired very soon. It has been over a month since I gave my mobile for repairing and its still not been repaired. Today on[protected], I once again inquired about the phone from the local service center and it was informed that it is still in the company at Delhi. I am afraid whether I will ever get return of the mobile phone. I think once they sell a mobile they are not at all bothered about customer service. Mailing my concern to their end also seems totally useless.