[Resolved]  Micromax Mobiles — Mobile Phone does not repair till date

Address:Kolkata, West Bengal, 700074
Website:www.micromaxinfo.com

Dear Sir, I have submitted a my phone (canvas nitro A310) in Dumdum road Service Centre, Kolkata on 15-09-15 against the job sheet no. E[protected]. Today almost 4 Months over but still I didnt get my phone back. When I contacted service centre they replied that the phone is sent to Delhi office for repairing & will take almost 1 month for repairing. When I again contacted after 1 Month they replied the phone is still in Delhi office & still under repairing process. On 1st week of December I contacted again on service centre & they replied the same. also gave me Delhi customer care number and told me to ask about the phone. As per their instruction I contacted Delhi service centre & they gave me a complaint no. MMX[protected] & also told me that within 15 days you will get your phone in repaired condition. But after 15 days when I didnt get my phone I contacted service centre and they replied that my phone is still in Delhi office under repair condition. On the same time I again contact Delhi service centre and again they gave me the same reply as earlier & also gave me a complaint no. MMX[protected]. Today i.e. 05-01-16 almost 4 months over but still didnt got my phone. So I am requesting you to please help me to get my phone back. If its not possible to repair the then I am ready to take some other model but I need that phone urgently.
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please share your concern at http://micare.micromaxinfo.com.

Regards,
Team Micromax

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