Micromax Mobiles — mobile service delay | |||
I gave my canvas 4 a 210 model in mumbai bandhup service center because i was facing a problem in touch pad. They sent it to the company for replacing the touch pad. I gave it on sep 30, 2014. But still now they have not returned yet. They told that they will return it within 20 days. but its going to be almost 2 months. I have a complaint also. I talked to the micromax care and logged in a complaint. The complaint no. is [protected]. Still they are delaying and not providing a compensation for it. Kindly help me in getting my phone back or help me in getting a replacement for my phone. Name: subramanian sankar; Contact No: [protected]; email id: [protected]@gmail.com Was this information helpful? | |||
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Micromax Informatics customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
To
Micromax team
I have provided the details which you have already asked. But till now you haven't retuned my phone. Why this much delay. You can rectify this within 2 days. But you have taken almost 3 months. This is going too far. I am going to consult an advocate to file a case against you in the consumer court.
Micromax team
I have provided the details which you have already asked. But till now you haven't retuned my phone. Why this much delay. You can rectify this within 2 days. But you have taken almost 3 months. This is going too far. I am going to consult an advocate to file a case against you in the consumer court.
Today from micromax they have given me a same model phone which is different in colour. I think they have lost my phone. Anyhow it is working in a good condition. They told that company has given u a new phone. The functional properties are good. But i could see little damage here and there over the outer silver case which wont affect the phones basic functions. So i have accepted it. They also told that they have extended the warranty for 3 more months. So if a face a problem in nearby future i will surely sue them. Anyhow thanks.
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:
1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
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Team Micromax