Micromax Mobiles — Mobile/micromax E455

Address:	422207
Website:	micromaxinfo.com

Respected sir
i have the honor to state that i purchased the mobile device micromax E455 online on 26Oct15.i started using the phone with minimal function like camera, music etc.for one month.when i inserted sim card in the device there started intermittent software probleb finally leading to malfunctioning of device.sir furter i state following points which caused to harass me physically and mentallly as well.
1)when i visited company's nashik based service center they refused to give me service and told me that i will get home service
2)with this referal i contacted at their customer care center at[protected].but problem could not be resolved and finally thy told me to visit again service center to deposit the device and assured me of dispatching new device.i deposited the device on 26Dec15.but after many calls, service requests and mails there is no result and more than two month has passed since the process started.Every time their care executive assured of delivery in two days but no result even i call after 5 days of their assurance.sir please look into the matter so that i can get refund to purchase another device or new device to fullfil my requirements timely.
complainant
Suneel