Micromax Mobiles — Regarding my Micromax phone Canvas 2 colors replacement in warranty

Address:	122015
Website:	www.micromaxinfo.com

Dear sir/ma’am This has the reference regarding my Micromax phone Canvas 2 colors purchased in OCT last year 2014 But from past five months the support from micromax service is not at all satisfactory. My phone got some motherboard problem so I submitted it to MOBILE DOT COM, micromax service center, SRIRAM towers, Hazratganj, lucknow. After service also I faced many problems in it like touch not sesing, battery overheating, display issues and many more. again I submitted four time to the center this month but the people promising to replace the unit with new one since it is under warranty, but they are not ready to replace as they are doing something in it and giving it back, and while using, some other problem happens on my phone each and every time.Those people are just passing my warranty time I feel. I am escalating this issue because I have got fed up with the worst support of micromax and I need a new phone instead of getting my current phone serviced as its just a pieace of crap. Please do needfull to change my phone with a new one as it is under warranty. thanking you... micromax service center details- MOBILE DOT COM shree ram towers hazratganj lucknow manager contect no. - +91 [protected] enquiry no.- +91 [protected] micromax A S M no.- +91 [protected] Name: vikas rai Email-rai.[protected]@gmail.com Ph no:[protected] date-22/10/2015