[Resolved]  Micromax — mother board and personal data shared with other customer

Address:

Bhopal, Madhya Pradesh

Good Evening, My name is Akansha Sharma, i am based at bhopal (mp), i purchased the mobile on 18/01/2014. on august 05/08/14, the switch on button of my phone was not working, so i have given my phone to Authorised service centre " m/s Trisha Enterprises " located at " LM - 16 b block mansarover complex" near 7 no stop in bhopal. The employee over there told me after 3 days that the mother board of my phone is not working hence it will cost me 4000/- rs to get my phone repaired. i instructed them to not to do any repair in my phone as there charing very high for it. the very next day i went to take my phomne, the employee told me we will have to take approval before returning your phone and they called me after 2 day .i got my phone back and i have not used it since then. on 21/09/2014 i got a call from a unknown person saying that he has access to all my data, which includes my Email account, my bank account details and my personal pictures and other personal data. the person only informed me that my phone mother board is exchanged with his phone mother board. The authorised dealer and his employee has purposely taken out my phone mother board and leaked my data as well. This data can be mis used by any one, also can cause me troubles in future. i have also filled a complaint in local police station"mp nagar" police station, also i am filling a complaint in consumer court for "fraud" " breach of privacy" mental Harrassment and financial loss costed to me. Request you to kindly take strict action Against the Authorised service station and there employees . my handset model - A114 IMEI- [protected] S/N - V[protected] kind Regards Akansha Sharma [protected]