[Resolved] Micromax — No proper response from Micromax servicing center. | |||
I gave my micromax mobile for servicing center to repair the power button issue on 8th Nov, 2014 and today date is 23rd Dec still I didnt get response.I sent mail to micromax main centre, they are not responding properly. The official customer care number [protected] is not working, I tried so many times but couldnt connect even once. Even you can now sure it will not work. When I ask about this in service centre they were tellling that they send the mobile to head office and it will take sometime.For repairing one mobile there are taking almost 2 months.Even to manufacture a mobile also it doesnot take much time. I want to consider this complaint serious and try to give back my mobile as soon as possible.Requested you to take serious and avoid this kind of issues in future. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. Dec 23, 2014 Updated by Ramesh424 For repairing one mobile if they take more than 2 months, then how long they will take to manufacture a mobile.Out one year warranty period 2months it is completly in servicing center only.Then what is benefit of 1 year warranty??? This is the thrid time I am giving my mobile to service center. Feeling bad for taking micromax.I preferred this mobile as it is Indian brand now feeling bad of my option and cant suggest anyone to take.  | |||
 2 Comments | |||
Comments
Worst service and no proper response to customers
Reply
I raised this complaint on Dec, 23rd, 2014 and today it is 2nd Jan 2015.Still no resolution and even there is no reply from the service center.
Small doubt is there any use claiming complaint here?? Because service center guys are not caring complaints from the consumer complaints.
Any one please tell me if there is any alternate solution for this.
Small doubt is there any use claiming complaint here?? Because service center guys are not caring complaints from the consumer complaints.
Any one please tell me if there is any alternate solution for this.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015