[Resolved] Micromax — No response from Service centre | |||
Hi, I had bought micromax bolt A61 mobile on April last week, but from the next day itself it stopped working. I gave the mobile to micromax service centre. They told that there is having hardware problem and needs about 10 to 15 days to replace the hardware part. but till todays date, they have not returned my mobile and not giving me any date also when i can get back my mobile. Its already 1month over. So, if you can, please help me to get my mobile back. My contact no. is [protected] and mail ID is [protected]@gmail.com thanks. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Sir/Madam,
My name is Indhu S. I got my micromaxservic mobile on 13th may 2014 with one year warranty. On 30th junend 2014, the keypad of the mobile was not working. I handed over it to the micromax service centre, thillai nagar, trichy and they said that they'll inform me after repairing the phone. I called them after 5 days and they said they were searching the phone and within half an hour they would contact me. But they didn't cal me back. So i called them after 2 hours, they didn't even attending the phone. There is no response from their side. Please tell me what i have to do????????????please take neccesary activities as soon as possible.
My name is Indhu S. I got my micromaxservic mobile on 13th may 2014 with one year warranty. On 30th junend 2014, the keypad of the mobile was not working. I handed over it to the micromax service centre, thillai nagar, trichy and they said that they'll inform me after repairing the phone. I called them after 5 days and they said they were searching the phone and within half an hour they would contact me. But they didn't cal me back. So i called them after 2 hours, they didn't even attending the phone. There is no response from their side. Please tell me what i have to do????????????please take neccesary activities as soon as possible.
i have given my micromax canvas A210 at service centre bikaner (rajasthan) on 08-09-14. there was a problem regarding display of the phone.
my phone is in warranty period. The company as well as the service centre are delaying the repair continuosly and no satisfactory response is given by them. As till now i.e., 29-09-14 i have no information regarding the repair status.
I have called at the service center many times but always they say 10 days more 5 days more but 20 days have already passed from the day i have given the phone for repair.
my job sheet no. :-W[protected]
and my complain number at micromax-[protected]
my phone is in warranty period. The company as well as the service centre are delaying the repair continuosly and no satisfactory response is given by them. As till now i.e., 29-09-14 i have no information regarding the repair status.
I have called at the service center many times but always they say 10 days more 5 days more but 20 days have already passed from the day i have given the phone for repair.
my job sheet no. :-W[protected]
and my complain number at micromax-[protected]
Today i have been calling the service centre of rourkela from 9:30am -11:14am, i m not getting any response from the service centre.
The No's are [protected],[protected].
Why r u giving authorisation to such people who r not attending the calls after more than20 times.
The No's are [protected],[protected].
Why r u giving authorisation to such people who r not attending the calls after more than20 times.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
My name is Indhu S. I got my micromaxservic mobile on 13th may 2014 with one year warranty. On 30th junend 2014, the keypad of the mobile was not working. I handed over it to the micromax service centre, thillai nagar, trichy and they said that they'll inform me after repairing the phone. I called them after 5 days and they said they were searching the phone and within half an hour they would contact me. But they didn't cal me back. So i called them after 2 hours, they didn't even attending the phone. There is no response from their side. Please tell me what i have to do????????????please take neccesary activities as soon as possible.