Micromax — Non attendance of complaint in spite of phone under warranty

Address:

Karnal, Haryana

Hello sir/madam, I bought Micro max bolt A35 for my younger brother through flipkart.com bearing IMEI no. [protected].And after few days it started creating problems firstly it started hanging so i took it local micro max service center and he told to update the OS in order to function it properly and asked for Rs 150 as service fee when the phone was just 15 days and on asking for bill I didn't got any bill and he told that we don't issue bills for software up gradation and the boss is out of town for a week.Then after few months the navigation keys of the phone stopped working and now from last 2 months the phone is dead and when we took it again to the service center they told that phone could not be repaired and when i showed the phone to a shop(not service center) he told that it is a hardware problem and could be fixed and if the phone is under warranty company's service center could help.Please help me as the phone is 10 months old