[Resolved] Micromax — Not getting service worst response over email and phone

surmeetpunia

from Hyderabad, Telangana

Address:

Gurgaon, Haryana

I have submitted my Tab P410I at service center for repairing (Shree Sai Telecom (Gurgaon). Docket no & Date:- N[protected] Date:- 09/10/2014 Now one month is going to be complete but still hand set is in under process. Do let me know when i will get my handset back. Also i have paid 3065 Rs in Advance as stated by service center your handset is not repairable. So i have to pay in advance to get new handset. Kindly do let me know when i will get, i have spent 1 Month without phone & now i can't buy new handset for next one month do let me know the solution ASAP. Since Last 15 days getting same Status, you will get hand set in 10-15 days... As per service center days are not getting reduce. -- Thanks & Regards, Surmeet Punia [protected]

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Aug 13, 2020

Complaint marked as Resolved

Micromax Informatics customer support has been notified about the posted complaint.

Nov 20, 2014

Updated by surmeetpunia yesterday i.e 20/11/2014 i got one call from service center, your tab is ready & i visited there. they cheated me they said show me your Log sheet and taken from me & returned my TAB in same condition stated that it's not repairable. & even they didn't returned my back cover of Tab. when i ask for back cover they said where it is mentioned show us.

when i asked them for new log sheet copy which they have generated in my absence they said we are not going to provide you.

surmeet - [protected]