[Resolved] Micromax — not receipt of handset still after 60days of giving for repair | |||
dear sir, Sir I had a micromax mobile phone model no X089 having IMEI no. [protected] & [protected] given to the M/s. Mobile mania First floor Narayan Krupa B/H. Dandiya Bazar Bus stand Dandia Bazaar main road Vadodara 390001. (manager Mr Kaushal Thakkar).for solving the problem of not charging the phone in online mode. Sir I had purchase the phone in june 2014 and from October 2014 it has been with the Mobile Mania solving the problem, still date after more than 60days they are not providing the phone not solving the query and also not providing the proper answer. Everytime I asked about the phone they told me it is in company and will receive shortly but not the exact date. So it is a humble request from my side sir please provide me proper answer or I had to walk to consumer court and also to the police station near by. I am providing you the Job Work sheet number also. W[protected]. Further the manager Mr.Kaushal does not know how to handle the customer and talking rudely every time so please if you can able please change the manager as the reputation of the company is going to be worst. I will be waiting for your reply as soon as possible below is the cell number please contact urgently or I shall walk to consumer court. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Micromax Informatics customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:
1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax