[Resolved]  Micromax — not recieved my mobile from service center and erogant response of service centre

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, this is really very disappointing and frustating . i had given my mobile phone turbo A250 on 20th oct 2014 for servicing because its touch screen was not working at noida sector 27 micromax service centre. today its 2 months have been passed but i have still not recieved my phone, my ID is N[protected][protected]. Whenever i call service center located in Noida Sector-27, they talk very harshly and did not give any genuin response also the number they have given me of the company is not reachable please look into this matter because it is ruining the whole image of micromax mobiles because many customers like me are facing this same problem . there is a lady called Miss meera at the service centre who never response in a true manner she always lie and missguide the customers please take necessary corrective actions at your side. atleast there should be some online status and enquiry for the hansets which are given for services. i am really hopeless at my end regarding my phone you are my last expectation. otherwise i will never buy any product of micromax and also will never recommend others to use .
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Prashant,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
Thanks a lot for your frequent response i was really very disheartened.
I have already mail you on [protected]@micromaxinfo.com, please contact me and
take necessary action as soon as possible

once again thank you

My contact no. is [protected] and mail ID is prashantpk.[protected]@adityabirla.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information