Micromax — Not Solving problem of my mobile phone.

Address:

Faridabad, Haryana

My name is Pinki from Sanjay Colony, Sec. 23, Faridabad. I have bought a micromax canvas doodle 3 on 7- Aug-2014. It hardly worked proper for 4 or 5 months. Then different colour lining in display problem started in this phone in this month of december. Then I gave it to service center named Simran Communication in Shop No 5 E / 35, Main Market No 5, Mungfali Chowk, Faridabad 121001. They considered this problem as software problem and install a new software in it but as I take my phone to home same problem start occuring in the phone then I immediately come back to service centre and when I said about the same problem to them then they misbehaved with me and they dont talk to me in well manner. Then they accepted my phone for changing its display then they said to give it to me after 15 to 20 days when I asked for a standby phone then they refuse me and again behaved with me rudely but they give me the phone in 4 or 5 days. Now 2 days before when I brought phone at home it has sim card problem and become hang again and again and not working properly and then again I took my phone to service center they start asking for charge for repairing the phone and when I said that it was your fault then they start blaming to me for this problem and started asking charge for repairing the phone. Now my phone is in dead condition beacuse of not working. And the staff of service centre asking for charge in its warranty period. And the staff of this service centre also does not know the way of talking to the customers also. And when I called the owner of this service centre named Prakash Chandra Mobile No. [protected]. He listned to my problem but dont gave me even a reply about my problem and disconnected my call and when I call again he switched off his mobile phone. So please Look out into my matter urgently so that I can have justice. I bought the phone by my savings in very difficulty and this phone does not worked even for 1 year properly. Now I will not even suggest anyone to buy the product of MICROMAX. Thank You.