Micromax — Order id [protected]

rekha64

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra

I have purchased micromax canvas spark on 28 August in flash sale. And then open it on 7 Sep. But when I open it after an hour it gets switch off.. now the phone is not getting switch on... the phone is defective... is snapdeal selling such default phone in flash sale..

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Micromax Informatics customer support has been notified about the posted complaint.

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear [protected]@yahoo.com,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

Thank You for your cooperation.

Regards,
Snapdeal Online Team

rekha64

from Mumbai, Maharashtra

Dear Sir,

The service center person is not issuing DOA letter.. They said the 15 days period is over.. but from my side i had received phone on 28.08.2015.. then 15 days are not completed. Please resolve the issue

Snapdeal.com Customer Care

from New Delhi, Delhi

Hi [protected]@yahoo.com,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

rekha64

from Mumbai, Maharashtra

Dear Sir,

The Issue is not resolve till date...
The Service Center person repair the phone... but after 15 days its again get dead.. And not working..Snap deal is selling defective handset... they don't have any value for customer money..

Please resolve the issue...