Micromax — Pathetic Service & Micromax LED TV‏

prate12

from New Delhi, Delhi

Address:

Chandigarh, Chandigarh

I have purchased Micromax LED last month in Chandigarh for my Uncle. Its being one month and LED TV is not working its speakers not working properly volume issues, TV functions not working properly. Instead a guy for demo came and said to use external speakers and also informed my uncle the functions given in manual or TV box will not work. I have used LED TV for Micromax 1st time and this is what in response i have been facing. I have taken this for my old aged Uncle, but he is facing trouble, which is not bearable to me, Micromax people ask for service charges and money from him. Why the hell he should pay money for hardly 1 month LED. Attached is the copy of the bill for your reference.

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Comments

viduiyer

from Hyderabad, Telangana

hi...i raised a complaint about my micromax TV screen blacked out suddenly, but there has been no support from their customer service end, the technician numbers which they provided are not valid, switched off or doesn't answer, after a week of follow up(every other day) they finally set a call back call and contact the technician, who for no reason cancelled the complaint ticket by saying "BILL NOT AVAILABLE", he was least bothered about the problem.Again when contacted the customer care they say the technician has closed stating "Customer not answering", havent seen such a pathetic customer service.If they counld arrange for any technician i would have not wasted my time on the phone calls to their stupid customer service department.if have a choice i would rate a "ZERO" to this MICROMAX SERVICE