Micromax — Phone in service centre since 16 days n they say it will take 10 more days.

Address:

Pune, Maharashtra

I submitted my micromax canvas magnus A117 on 5 sep in micromax service centre in hapdapsar pune. They gave me the assurity that the phone will be repaired and returned back to me in 5 to 7 days. but it has been 16 days and they say it will take 10 more days and they are still not sure weather i will get my phone repaised or not. I even called some senoir person named Sandeep and even talked to him regarding the same but he is least bothered about my complaint.my Com[plauint no is W[protected]. My phone is hardly 5 months old and it is in servic centre sine last 15 days. Kindly help me in getting out of this or replace my money.