Micromax — Phone is not repaired since it is with Service center from last 2 months

Address:Alwar, Rajasthan

I am having micromax turbo and its in under warranty. One fine day, phone's display went off suddenly. I submitted it to Alwar service center and they asked me to wait for 20 days. After 20 days when I went to collect my phone they told me that there is not place in phone to insert SIM, and they sent it back to jaipur service station. After 10 days when I again visited them they said that now few sensors are not working and they are sending it back. Now its almost 10 days and there is not status update. The complaint number is 17357868 and the complaint is processed at Alwar (Rajasthan)
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Now micromax is saying that they can not repair it.hence they will give me a used phone. Are this is the service they are providing to their customers ?
Nothing is done till now, now they are saying to wait for 15 days again.

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