Micromax — Phone not got repaired even after 4 months

Address:

Jhajjar, Haryana

Job sheet no.N[protected] dated 8 May, 2015 mobile IMEI NO.[protected] We have purchased Micromax Mobile A350 ( B& Gold) in December 2014 but in 4 months its Touch screen stopped functioning.So we dropped the same at Bahadurgarh service center on 8 may, 2015 i.e almost three and a half month ago.But after that we have not receive our repaired mobile back . we have also complaint on their toll free customer care number many time but no response. Their service center person is not giving proper answer any time.They are simply saying that they don"t know anything about repair time. In July they said "This is in reference to your email, we would like to inform you that kindly wait to one week for replacement" but till now i haven't got any replacement also. On call they were saying to give A300 as a replacement. Every time they are saying wait for one week since last 2 months. there is a long mail trail with them as a proof. We purchased this phone under the influence of "Made in India, Make in India" campaign by our honorable PM . But now after facing such problem I am saying don't buy Micromax (INDIAN COMPANY) products as they are just here for looting us. Foreign company products are far far better then this INDIAN COMPANY. They are intentionally spoiling the reputation of INDIA in this telecom sector. Please after a huge frustration I am writing this note. This is worst worst worst company of INDIA. Don't buy any product from Micromax. Please carry this note to concerned person and try to fetch me my phone back. I will be grateful to you.