Micromax — Phone not repired

Address:

New Delhi, Delhi, 110030

Sir I have given my phone in lajpat nagar care centre on 4 Nov 2015. It's reference no is N[protected]. Whenever I call the concerned member they ask me to wait for 15 days. According to the return policy of micromax if they are unable to repair the phone within 45 days. They are supposed to provide a new phone. I have already waited for 80 days and still there Is no response from there side. On 28 Jan 2016 they called me up and said phone has been repaired and you can collect it when we will ask you to. But according to their return policy they are supposed to provide me new phone and they promised me for that but now they are not.
Sir I want a new phone of same model from their side or the cost of that phone which I have paid for buying and also the money which I have waisted on them on calling.