Micromax — phone not starting

Address:

Ahmedabad, Gujarat

Dear Sir/Madam, This is Brijesh Thakkar. I ordered a Yureka phone online and received on 18th April 2015. Last night the battery went low and when I kept it on charge it is not starting. The screen shows "cyanogen" and not starting at all. Request you to please assist with the same on an urgent basis as its impossible to stay without a phone.And yes having lot of issues with the phone so kindly return us the money. The phone heats like anything. Its difficult to even hold the phone. Kindly expedite the matter. Details: Order ID:[protected] Invoice no: HR-DEL[protected]