Micromax — Phone sent for repair did not got come back?

Address:Chandigarh, Punjab

We had a phone handset bought in April 2014. The screen went blank on 10th July. The phone was submitted to service centre at sector41 on 19th August 2014, where we were informed that it will be repaired in 10 days. After numerous inquiries, on 20th of October we were informed that it can not be repaired. Complaint number:N[protected]. Shelly [protected].
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