[Resolved]  Micromax — Poor Service By Service Center

Address:Sagar, Madhya Pradesh

Sir, I am Saket Rawat from Sagar Madhya Pradesh I have purchased Micromax Canvas 4 (A210) 30/5/2014 and about one month it has some problem in the screen. At the service center they told me that it will take 7-8 days they have taken about 25 to repair it . When I gone to collect my device my camera lense was not there its my mistake also that i didn't checked at that time .Next day when i have told about it they are blaming me for it .So after that they told me they have orderd my lense and will give my lense back after 15 -20 days .And not only lense after the reapair i have noticed that my sensor light was not working and touch screen was not correctly placed. They told that when your camera lense will come we will again repair it . when i again gone to service center they have replaced my camera lense the lense was of black color an my phone is white but still i accepted it but when asken about my touch screen and sensor light they told me to wait for 15 more days when i came to home i noticed that camera lense is not actually of my set i just sticked by glue but not placed correctly when i open my camera the black border of the lense is covering the camera very little i was very disappointed that they have solved my one problem and give my 2-3 more if i will again go there they wii told me to again wait. I am also sending a photo of my phone having black lense
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
3. Service center address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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