[Resolved]  Micromax — Poor services provided resulting in monetary loss

Address:	122001
Website:	www.micromaxinfo.com

Sir,
Suffered a lot due to poor services provided by Micromax Service Centres:
I Purchased micromax canvas fire 4(IMEi-[protected]) on 15/07/2015 phone was not working fine due to battery problems.
for that issue I gave my phone to service center in gurgoan on 15/12/2015 and they told that the battery was to be replaced and would take about 2 week time.
The time passed and did not recieve any reply from your esteemed service providers.
Then i again got to the service people and they told me a different story on 05/01/2016 and said that the phone needed to be sent to the company and told me come after a week .
again after a week a different story was made and they told me that we were changing the battery and now the motherboard is damaged.
I Wanted to know which story of yours is to be trusted.
In my suggestion their is no fun of your company if your company cannot serve the customers.
the last time I saw the phone, it was in a very distorted condition.
Can you tell me who is going to pay for the losses faced by me.
Now i want my handset to be replaced with a new one.
And If their is no one to pick up your customer care number then why are you providing us with those fake numbers.

Hoping now your behaviour will change towards customers.
Try to make customers satisfied with your services.