Micromax — Problem not solved even after 3 months

Address:	Guntur, Andhra Pradesh, 522201
Website:	micare.micromaxinfo.com

Micromax Mobiles — Laptab model number lt666

2 Reviews
Dr drdrm99 on Jan 18, 2016
Add a Comment
Mark as Resolved
I purchased the lt666 model on july 31 2015. But the audiojack had problem. Regarding this i called customer care in november. They suggested to pay 1000 through payu money site so that they will replace new piece. I did the same and also submitted my old one at their service center in guntur in december first week. Since then no reply from their side. Whenever i called the customer care number after about 30 minutes wait they will tell within one week we will finish this. The same answer i got almost 5-6 times till today but nothing was done. So i want to file a complaint to do justice for me.
Regarding this you told company will call me within 7 days but no one called me.
Even i also called the micromax service centre almost once in 3 days . Everytime i got same reply telling that it will be resolved within 7-10 days. But since 2 months it was not solved.
They are wasting my valuable time as doctor also
So please consider my complaint and do the needful.
I had all call recordings and mail conversations from them also as proof.