Micromax — problems started after giving handset for service.

Address:Bangalore, Karnataka

Hi. This is in my experience had with one of the authorised service center MNS SERVICE CENTER. Firstly i went to the so called authorised service center on 17/6/14 at 05:45pm to give my handset for service. But the horror response "COME TOMORROW" inspit of the working hours was till 6pm!! I again went back without any fruitful work. The next day working hours was 10 but they came by 10:30am i came far from 20KMS but after some conflicts there had with them i handed over my handset by paying Rs.2500/- for which i was not given any kind of receipt. Now they took 25 long days to return my handset. I got a call stating to collect my handset with an flying heart i took permission from my manager and went for 2hours (not enough in this Bangalore traffic) but still in heavy rainfall i reached by 5:30pm again the horrible response was "COME TOMORROW" . What the hell. I shout at the executive who attended me after that he made to wait for 30 minutes and finally i got my handset. He gave it to me and sat chit chatting with his incomplete work. Thank god i went back to home. Here is the real problems starts. * my front camera is not working but while giving for service it was working well. * Censor which was working fine, stopped to censor. Now i should go again for 20 KMS for this above . not for my fault!! They have made me to feel its a WORST SERVICE EVER MICROMAX CAN PROVIDE. Micromax can resolve my problem.?? Sharath [protected] Model A110Q Location Bangalore Thanks for the worst services Mr. Micromax
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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