Micromax — Product Problem | |||
I am deeply disheartened with the service being provided by Micromax. Its just being 6 months that i bought this mobile and i started facing problems, as i didn't got the time to submit it earlier, So i submitted to the service center on 19th-march-2014. And till date i haven't received any update regarding the same. Also in head office no one helps you or give proper response and your customer care no. doesn't work.If it works by mistake they directly say call after 15 days. What the heck, did i bought this phone to rest at your service center. My experience with micromax is poor and i will never recommend any person to go for it. Also one advice marketing your product with great star like HUGH JACKMAN might boost up your sale but if the product and more-over the service is like this the you might now survive the market for long. Submitted at Rapid Communication Vikas Puri - Service(Response was given by them but no support from the company's end) Does company doesn't have the service or sales manager to look after customer complaint, product problem and service center functioning. Complaint No. - MMX[protected]. Kindly contact on [protected] Was this information helpful? | |||
Micromax Informatics customer support has been notified about the posted complaint. | |||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
I bought this handset Canvas Knight Cameo A290 on 18 August 2014. And after few days the handset got charging problem . Until it has been sent 4 Times to service centre but the problem didn't got solved. And now your executives at service centre are not responding to my queries. Every time I take the set to service centres there is a new problem and they always promise to solve it. But as if now it's 5th time i have given the handset to service centre and they are saying to wait for a month. I am attaching the Bill and service form.
Kindly respond to my mail.
[protected]@yahoo.com
[protected]