Micromax — refund or replace of mobile

Address:

Bangalore, Karnataka

sir i bought A-96 mobile on october 2014 and still i serviced for 6 times. every time the service centre keeping the mobile atleast for 15 days and delivering with updating the software. the software runs only for a month only. i m totally disturbed on using this mobile. almost one month is passed on my last deposit, still i was not informed what was going there. even i tried to call service centre. they are ignoring my call. i dono what to do now. i m located too far from the service centre and it is impossible to go often the service centre. so please refund my money or replace my mobile. i shall be ever gratitude for ur kind act.