Micromax — Related to repairing

Address:

Jabalpur, Madhya Pradesh

My father had purchased Micromax Model-A-290/M-IMEI/[protected] mobile on[protected]. &S-ESN NO-[protected] . Unfortunately it is totally defective piece as could not be repaired by their service stations despite their repeated efforts since last five and half months .Just after two weeks of purchase device starts abnormal function i.e.battery consumes power much faster it requires frequent charging at every 25-30 minutes.on repeatedly approaching their service centre they agreed to replace battery on 01/11/2014 and finally replaced it on 15/11/2014 after two weeks device again starts showing misfunctioning power does not switch on. again device goes to service station 3-4 december, 14.they assured us that device will be sent to delhi service station for changing its block than device will be ok .again i take back set after a month on 12/01/2015..when I tried to charge the device at home, no charging it charge upto 10-15 only and on switch on it go down to 0..battery back up totaly failed.Again device was put to service centre with a request to replace it immediately. Their service centre personnels neither diagnose problems/repaire device nor they agree to replace the set, thus causing me great loss, financial and valuable time since five and half months long time.In above circumstances, please look into the matter seriously and arrange for replacement of defective set with new one.otherwise My father is 58 years old working in bank and do travelling above 100 km daily to & fro. He works for 6 days in a week and also a diabetic patient . Now how he will manage without phone If you people take 45 days repair time in every one or two months. He had taken smart phone for doing share trading . Due this problem he incurred loss due non -availablity of moblie when there is requirement. I request you to please arrange for replacement of mobile with new one immediately as within 5 months it is creating charging problem on continuous basis and also not having patience to give it to service center again and again. Please consider my request and take action immediately. Expecting positive reply soon . If they do not provide new mobile please arrange refund of price paid to them I have escalated matter to them through mail and customer care. They only replied that mobile will be repaired soon. Now you tell me how many times he will give mobile to service center and get back within 5 months of purchase.