Micromax — Repeated Irresponsible customer care responses

mailabhisoon21

Address:

Faridabad, Haryana

10 MONTHS OLD, UNDER WARRANTY PERIOD CANVAS 2.2(A114) TROUBLING FROM TWO MONTHS. REPORTED COMPANY ONLINE, TWO WEEKS AGO BUT, GETTING IRRESPONSIBLE REPLIES. SENIOR OFFICIAL, KINDLY CONTACT IN THE SAME REGARD TO [protected]@gmail.com REMEMBER : I DO NOT WANT TO SPOIL REPUTATION OF MICROMAX SOON. I WILL SHARE THE WHOLE MAIL CONVERSATION. REGARDS Abhishek Srivastav [protected]

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Micromax Informatics customer support has been notified about the posted complaint.

Dec 24, 2014

Updated by mailabhisoon21 10 MONTHS OLD, UNDER WARRANTY PERIOD CANVAS 2.2(A114) TROUBLING FROM TWO MONTHS.
REPORTED COMPANY ONLINE, TWO WEEKS AGO BUT,
GETTING IRRESPONSIBLE REPLIES.
SENIOR OFFICER! KINDLY CONTACT IN THE SAME REGARD SOON TO [protected]@gmail.com
REMEMBER : I DO NOT WANT TO SPOIL REPUTATION OF MICROMAX. I WILL SHARE THE WHOLE MAIL CONVERSATION TO THE CONTACT PERSON ONLY.
REGARDS
Abhishek Srivastav
[protected]

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Micromax Informatics Customer Care

from Delhi, Delhi

Verified Support

Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax