Micromax — Replace of handset canvas spark Q380

Address:	Lucknow, Uttar Pradesh, 226001
Website:	www.micromaxinfo.com

Sir,
Myself Rahul Gupta from lucknow, uttar pradesh. I had bought micromax canvas spark Q380, imei no. [protected], at 2nd sept 2015 from snapdeal. Afterthat, I experienced some problems with this handset, like;
- auto switch off-on, data deleted from sd-card automatically, slow processor and it hangs many time. I goes to the micromax service centre 4 times for same problem...
1st time - software update (perhaps in the month of November, 2015),
2nd time(5 january 2016, jobsheet no.[protected]- again software update.
3rd time(22nd april 2016, jobsheet no.N[protected] handset was gone for under-repairing( motherboard repair), but, problems didn't solved.
4th times(9 july 2016, jobsheet no.N[protected] I had gone to micromax service centre, lalbagh, lucknow again for requesting to replace it but they said, there is not replacement policy, then i complained on the micromax helpline number on 9th july2016( complained no. MMS[protected] and again they submitted the handset under repair policy. my complained was registered as a replacing priority.But on 22 july 2016 i was received msg that it will be repaired again but I am fed-up from problem of this handset and ran service center 4 times within warranty period for same cause. Now, I will never want to receive same defected handset.After 2 months pass out, i had received call from micromax yesterday said to me, " you can collect your handset from service centre, it has been repaired now."On conversation with micromax helpline no., company said decision of replace has taken by service centre.But, service centre said to me the decision of replace has taken by company. But, this is defected handset and i want to replace it. And company doesn't replace my handset.
Kindly replace my defected handset as soon as possible.
My contact number are [protected], [protected].