Micromax — Replacement of handset

viha

from Dhoraji, Gujarat

Address:

Bhavnagar, Gujarat

I bought CANVAS A140 FIRE, on 4th nov. And suddenly on 11th night my phone's touch is not working, I went to service center on 13th, on returning to my town, and they asked me to come back on 14th, and now they refuse to replace the handset. I am highly disappointed. Please help to get immediate solution to my complaint. This is not how i should be rewarded for my trust in new emerging brands.

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Comments

Gufran Qureshi

from Mumbai, Maharashtra

Hi!
I am Gufran Qureshi from Jogeshwari(W), Mumbai. One month ago I had deposited my Micromax A106 Handset which was under warranty to Micormax Customer care office Malad(W). They assure me that the product will be replace within a week &amp; we will call you for the same; now it's more than a month &amp; I had not got my product yet. Whenever I call to them they don't answer the call &amp; if by chance they pickup the call then saying that we will call you once it will be replace.