Micromax — Replacement of MMX219W data card bought through Snapdeal

Address:Thiruvananthapuram, Kerala

I had visited the Customer care centre of micromax at trivandrum(M/s CONNEXIONTC No.2/2442-93rd Floor, Menathottam Chambers, pattom, Trivandrum-695004, Kerala)Ph.No.s[protected]Landline), [protected](M) and given the MMX219W data card(IMEI/ESN No.[protected], Model code, SERMOB446 and they have given the Jobsheet date 27/'7/2015, barcode: S[protected]. They have told me that the replacement has to come from DELHI and will take about 25 days.Please explore the case and arrange the replacement at the earleist. I am worried about the online purchase through Snapdeal which is the first experience for me.The Micromax customer care is not at all customer friendly and I saw a lot of people making quarrel with them about the service which was very old ay 6 months or above. Please arrange the replacement if possible through your esteemed company M/s Snapdeal itself.
with regards and hoping an amicable solution at the earleist
J C Pisharady,
Gopika, PKLRA-65, Highway Gardens, Pettah P.O,
Trivandrum-695024, Kerala,
Phone:[protected](M),[protected]O),[protected]R),
e-mail: [protected]@gmail.com
[protected]@lpsc.gov.in
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Dear JC Pisharady,

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your contact details and complaint description with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team
Dear JC Pisharady,

Information about your contact details are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Snapdeal Online Team

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