Micromax Service Center - Aec Char Rasta — Ridiculous services and staff

Address:	Ahmedabad, Gujarat, 380013
Website:	www.yuplaygod.com/,www.micromaxinfo.com/about-us

I have visited Service center which is located near AEC char rasta for repairing my phone. Owner of that center was so rude and shameless person . He saw my phone without checking anything he juz said .. warranty would not be considering for this product as my phone screen was having one scratche. before having the scratche on my phone screen i was facing problem with battery charging, censor issue and speaker issue.

Owner of that center said .. this is physical damage so wont be considering the warranty.

but y so ?? my phone was dead before having scratch ... and no where has written that if phone's screen is having scratch then product would nt be considered under warranty and it would be treated as physical damage..

funny part was wen i asked what would be cost for repairing it then he said 3k .. lol.. cost of the Yureka phone is 8k n u want 3k for juz solving the battery issue.

Owner and staff are so rude. they dont have manners to talk. they are sitting for customer care .. seriously ?? a big question mark ??

I want my phone to get repaired under warranty .

Micromax company should take a action on it.. this kind of persons should not b getting licence for opening a customer care center.


Person name is Hitesh Agarwal. The Manner less person i have came across..
Address : Shop Number -217, floor-2nd, Binali Complex, OPP AEC, Naranpura