Micromax Service Center Secunderabad — Micromax mobile not handed over

Address:

500059

To
The ceo
Micromax house,
90b, sector-18,
Gurgaon
Pin code – 122015

Dear sir,
As per your suggestion, i had taken a job card from sai mobiles, shop no. 23 & 24, basement, hardy complex, opp. chermas, m. g. road, secunderabad – 500 003, ph no. [protected] and again handed over my phone for repairing. after repeated follow up they customer care people were not responding me properly. so i directly visited the center in secunderabad, i have shown my job card and asked for handing over my mobile.

The lady at counter has checked something on desktop and then gone inside and then after 15 minutes she has come back and informed me that the status is showing that they were handed over mobile already, i told her i have never received my mobile then how can status is showing delivered/ handed over, then she told that she will check and will reply back but since one week there is no reply. can you please inquire that what is going on in your service centers. why this mismanagement and cheating is there. please resolve this issue within one week otherwise, i will take this issue in large forums. i will not keep quite.