[Resolved]  Micromax — service centre poor response and service

Address:

Hyderabad, Andhra Pradesh

I Adil uddin khan had purchase Micro max handset model A94 from Big C Mehdipatnam branch, Hyderabad on 15.07.2014 and facing the blue tooth connectivity problem from last 15 days. I contact where I purchase this handset and they give me the address of authorised service centre. I visited to HARIHARA ELECTRONICS Micro max authorized service centre at Ameerpet, Hyderabad on 22.10.2014 at 3.30pm and mention the problem, they create job sheet (S[protected]) and told to collect the handset after 2 hours. I waited in service centre from 3.30pm to service centre closing time (i.e) 6.30pm, but my problem is not rectified and they just give a simple excuse that a person named Mr. Karthik who handle this software problem is not available in service centre upto 3 hours and they return my handset and told to come again on 24.10.2014. I stay at Bahadurpura which is very far from service centre nearly 15 Kms. I return from service centre empty handed without problem rectification, then I show my handset to my friend who know handset configuration little bit. I shocked to see he cleared the bluetooth problem in 2 Minutes which service centre not rectified in 3 hours. I am very disappoint with Micromax service and suffer on the name of warranty. Please find the job sheet for your information Adil uddin khan [protected]