[Resolved] Micromax — Service related against asc at malad west mumbai maharashtra

H N Shah

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 400097
Website:	www.micromaxinfo.com

Your Malad west ASC officer is untrained because they use unfair language they don't know how to open back cover & how to remove Sim card & memory card from devise They have return unrepairable pcs & after too much follow ups they taken request 7 inform me to collect after 25 working days also not ready to give stand by hand set Also not ready to give computerized Job Sheet Given us Hand written Job Sheet Vide Work Order No-1886 Dated[protected] IMEI No-[protected] Model No-A064 Bolt We Required Compensation for Spoiling Too Much working hours by your ASC officer Required Your Complete Support Harshad Shah M-[protected]

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Feb 11, 2016

Complaint marked as Resolved

Reference No. SER145106328615 Dear Sir/Madam Kindly Note my Complaint not solved till date otaooy DiRe: Complaints against Micromax Informatics Ltd. & MMX Check Points Dear Sir/Madam, KINDLY INFORM YOUR SENIOR MANAGEMENT TEAM I AM NOT COLLECTING DEVISE from service center TILL I AM NOT GETTING PROPER RESOLUTION & compensation FOR MISBEHAVOUR & SPOILING MY VALUABLE WORKING HOURS I have Registered Complaints under http://micare.micromaxinfo.com vide Reference No. Vide Reference SER145106328615 as on 24-12-2015 still not received Proper Resolution Kindly Refer Below Trailing Mail Reply Received from Micromax Care Team is not match with Complaints Registered Complaint under http://micare.micromaxinfo.com against Micromax Informatics Ltd & Micromax MMX check Points Vide Reference SER145106328615 & This Complaints was pending from 25-December-2015 Totally Dis satisfied Services From Micromax Informatics Ltd because Still Micromax Care Team not getting Time to Resolve My Complaints Last Time I have received call on My M-9821306151 from No. +911243320100 as on 25-01-2016 15:38pm due to Network Problem officer commuted to call me at 5:30pm but call not received Before That I have received call on My Mob. No-9323596512 as on 21-01-2016 at 03:51pm & officer committed to give Proper support within & call back with in 24hours with proper Resolution but Still Not Received Resolution From Micromax Informatics Ltd & Micromax MMX check Points Kindly Note an early action in this matter will be highly appreciated as any delay can escalate the matter further. ---------- Forwarded message ---------- From: Micromax Support Date: Fri, Jan 22, 2016 at 12:22 PM Subject: Re: Still You Have Not taken any Action To: [email protected] Dear Harshad, Greetings from Micromax!! Reference to your ticket id- 223165 We deeply regret for the inconvenience caused to you at our service center This is with reference to your telephonic conversation with one of our executive, we would like to inform you that your device is ready at the service center. Also like to request you to kindly collect your device from the service centre. For more Information on Micromax Products please visit our website: www.micromaxinfo.com. Assuring you of our Best Services. Thanks & Regards, Neha, Micromax Care Team

Micromax Informatics customer support has been notified about the posted complaint.