Micromax — Service related

Address:Chennai, Tamil Nadu

Sir, I have given P410 tab for servicing due to battery problem. Battery is not charging properly. After examine the tab service center people told me that spare parts for tab are not available in the company and they will give a suitable replacement. After two days they phoned me that Canvas Doodle model will be given as a replacement for tab. I agreed for that. The display of the tab was broken and they told me to pay an amount of Rs. 3000/- while replacing. I agreed for this also. Now i.e after two weeks service center people informed that your tab is ready for collection. Then I told about the replacement but they informed that we repaired your tab and it is ready for collection. I am very much confused in their stand. Please help me in this regard. The details are: Name of the Service Center: Cell Tech, Shop No.8, Cision Complex, First Floor, Montieth Road, Egmore, Chennai-600008. Job Sheet No. S[protected] Dated 01.11.2014. IMEI Nos: [protected] [protected] Name: Prasannan Contact No: [protected]
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Micromax Informatics customer support has been notified about the posted complaint.
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Hi Prasannan,

We have forwarded your concern to the team. Someone will connect with you soon regarding the same.

Regards,
Team Micromax
My mobile under repair & cover under warranty period. I handed over to micromax service centre on 22 April.but still not serviced my mobile.Whenever. I call the service centre. They give some default answers.finally I told them to give my mobile without service. Without my manager knowledge we wonlo 't give you & the service centre manger out area. He ll return after One Week .
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