[Resolved]  Micromax — service under warranty period and phone not returned or replaced

Address:Rohtak, Haryana

I have purchase Micromax Canvus Knight A350(Black and Gold on 08.08.2014 from Snap deal. But within 15 days it stop charging. So I deposited the phone at Micromax Service Centre M/s Shri Hari Computer Solution, 866/22, Delhi Road, Rohtak-124001, Haryana for repairing on 26.08.2014. Model Code is SERMOB0431, IMEI/ESN No is [protected] / [protected], the docket no. is N[protected]. The service centre promised me to return the handset not more than 15-20 days. Unfortunately there is nearly one month to complete still I have not get back my phone. I have call so many time on customer care no. [protected] and every time they are saying wait for some time. Yesterday I also call on same no, and they said to wait another 15 days
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Sep 29, 2014
Updated by Ravi Gulati
Tell me whether the compnay is able to repair it or not? when they are returning my Phone.
Oct 02, 2014
Updated by Ravi Gulati
The company is making fool of people. I am still waiting my phone it seems during whole warrantty period they kept my phone.
Complaint comments 

Comments

Hi Ravi,

Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:

1. Contact Number
2. Your Location
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
I live in Rohtak at House No. 146/2, Para Mohalla Rohtak-124001 and my no is [protected] further i work in Delhi @ 4F, Gopala Tower, 25, Rajendra Place, New Delhi-110008 and no. is [protected].
Still to hear any positive result from the Company.

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