[Resolved]  Micromax — Swap Mobile for new mobile ??? In Warranty !!!

Address:Coimbatore, Tamil Nadu

I Purchased the Micromax Doodle (A111) on 26th April 2014.On October 4th 2014 there is a problem in mobile ( No Network). Gone to the nearest Micromax checkpoint they send my mobile to the company .Today I went to receive my phone.They gave me a Old Micromax Doodle (A111) and saying that this is the swap mobile. Unfair on the Micromax and Customer service. Company should replace the new mobile instead of providing customer with a old mobile of same model. Could you please provide a solution and help me in getting the new mobile. Thanks, Jai
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Jai,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax
Hi Team,

As i purchase new Micromax Q338 Phone before 4 months.But it not 4G enable.
Is there any option to exchange it for 4G feature phone like as Micromax Canvas Fire 4G or others.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Micromax Informatics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    10142
    Pending
    0
    Resolved
    3252
    Micromax Informatics Phone
    +91 12 4481 1000 [Head Office]
    Micromax Informatics Address
    Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
    View all Micromax Informatics contact information