[Resolved]  Micromax — This is How Micromax and homeshop 18 makes people fool

On Saturday, April 25, 2015 12:51 PM, Lalit Khurana <lalit.[protected]@yahoo.com> wrote: On Saturday, November 29, 2014 7:48 PM, Lalit Khurana <lalit.[protected]@yahoo.com> wrote: Dear Micromax care(TEAM), First of all I appreciate your timely revert. Please find the attached scanned xerox copy of job sheet. original job sheet i have given back to service center as i have mentioned in my previous mail that i have taken my phone back which is still not repaired. on that time service center (Ludhiana- Near baba than singh chownk) offered me that company will replace my phone with some other good phone by paying around Rs.2000/-. i was OK with that but i lost my trust on them when they said that how much time it will take to replace.they said it may take 15 days or may 3 months. if you people can repair my tab- fun book P310(touch replace) i'll be very thankful to you but if you can't repair it at least let me know the solution i am open for phone replacement as well but you guys need to be specific that how much time it will take. please revert soon so that again i can submit my tab to your service center. please understand i bought your phone for my wife so you can understand the emotions towards gifts as well. Thanks for your support. Thanks & Regards, Lalit Khurana On Tuesday, November 25, 2014 5:21 PM, Micromax <[protected]@micromaxinfo.com> wrote: Dear Mr.Khurana, We would like to apologize for the inconvenience caused to you and request you to provide us the scanned jobsheet/IMEI number for further assistance. For any further Assistance you can contact us on customer care number:[protected] Assuring you with best of our services and we value your association with us. Thanks & Regards, Micromax*Care logo micromax.tif [protected][protected][protected][protected][protected][protected][protected] This e-mail message may contain confidential, proprietary or legally privileged information. It should not be used by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that Micromax Informatics Ltd., is unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of Micromax Informatics Ltd. Before opening any attachments please check them for viruses and defects. [protected][protected][protected][protected][protected][protected][protected] From: Lalit Khurana [mailto:lalit.[protected]@yahoo.com] Sent: 18 November 2014 14:20 To: [protected]@micromaxinfo.com; [protected]@homeshop18.com Subject: FED UP WITH YOUR SERVICES Dear Micromax & Homeshop 18's Entire management, I as a customer did a major mistake of buying a tablet of micromax (P310-funbook) from homeshop 18 because homeshop 18 made my mind positive about micromax products but by mistake touch was broken of my tablet & i went to micromax service center (Ludhiana (Punjab)- Near baba than singh chownk ). they took my tab with them at least for a month but every time they said they don't have touch of my tab and micromax head office also does not have the touch and due to same reason my tab has not repaired. any how i was patient and waited so long but finally i got an call from service center that company does not have your tab's touch and you as a customer has to pay 2000 rs and micromax will replace my tab with some other new phone. i was ready for that as well but i was unable to trust service center because they said my tab will be replaced but service center can't commit you the time for same. according to them it may take 15 days to replace or it may take 2-3 months to replace. i thought they are again making me fool, i took my tab from them and went to some local repairing shop, even that local shop also does not have touch of my tab... micromax - if you don't have products then why you are selling your idiotic products and Homeshop- without knowing the background of any company, why you are advertising them and selling there products... are you both company's have any solution on this or i should start believing that micromax is making fool of each customer through homeshop 18 by there fascinating advertisements. waiting for your reply or call. Regards, Lalit Khurana