Micromax — Touch panel of mobile phone

Address:

Lucknow, Uttar Pradesh, 226004

I bought a phone "canvas Selfie" booked on 07/04/2016 and delivered on 24/04/2016 @ 2:00pm. (Online)
On the second day it falled from my bed and the touch panel and screen broked inspite being provided inbuilt gorilla glass provided by the manufacturing company.

THe company showed commercial advertisement on television that it won't broke whether hit by hammer or a car being run on it. But still it broked.

Now I asked the authorize person in the customer care office to replace my cell phone or to repair the same, but they denied.

They are asking for Rs. 4, 200/- for the repairs.

Please look into the matter and Lodge a case on against them on my behalf and give us proper settlement.

Thanks and regards,

Deepak Bansal,
256/149/1 Nanda wali Gali,
Khajua, Lucknow.

Landmark : Khajua police station / Shastri nagar Park.