[Resolved]  Micromax — touchscreen problem in micromax canvas 2 colour A120

Address:Raipur, Chhattisgarh

I bought Micromax A120 on 16 june form Raipur (c.g.) but i suffered touch problem and approached to service center on 30th june. They took my phone for repair by saying that it will be repaired within 8-10 days. I contacted service center till today but they still say it will take 8-10 days. As nearly 1 month passed but still same reply is given by them. Also they don't give any phone no. so that i can contact before visiting center and my travel time and money can be saved. I have to travel 180 KM (Basna to Raipur) each time and i have to take leave from my office this cause a lost of nearly 500rupee on each travel. Company is not supplying parts for that defect as per reply of service center workers. Request no- E[protected] R1407FCHH10724413
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Aug 6, 2021
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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