[Resolved]  Micromax — Unhappy with Micromax Bolt A-67 and Service Provider

Hi All, I purchased micromax bolt A67 last year.Still one year is not completed and few days back my mobile is unable to start.So I visited M/S Vashi Services, Near Vashi Station, Navi Mumbai.I shown my mobile on 29th Nov 2014 to service center and they said there is motherboard issue so we need to send to company so that they can give the motherboard for A67. They said for this around it will take 10-12 days max.After that i call many times around 6-7. Allways they are saying still they not received motherboard from company.Because i am customer, So I need to take follow-up every time with service center there is no responblity of service center to communicate the same.They given many days, but till date they not received mother board from company.They also not sure when they will get and give it to me. I am unhappy with micromax phone as well service provider.At least they can follow-up with company to give service better. Finally today I called service center and told, if I not get any response up to Monday then I need to think about consumer court. Regards, Prashant
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Aug 14, 2020
Complaint marked as Resolved 
Micromax Informatics customer support has been notified about the posted complaint.
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Hi Prashant,

Sorry to hear about your experience. Please write to us at [protected]@micromaxinfo.com with following details:

1. Contact Number
2. Your Location
3. Service Center Address and job sheet number
4. Device Model

We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.

Do include the complaint link in order to speed up the process.

Regards,
Team Micromax

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