[Resolved]  Micromax — Very bad service and bad manufacturing, fabrication of material used

Address:

Bhopal, Madhya Pradesh, 462003

Respected sir/mam,

I am here to register complain regarding my handset (Micromax canvas 5 e481) which i have purchased at 19/11/15. The handset material quality is very poor, the handset body was not packed properly since the dust particles get enter into the camera lens and display. The back panel body was not made good, the back panel at the upper side there is a gap from which dust get enter into the internal of the handset, also it takes charging time at the time of purchase 4 hour which is changed to 7 hour and while charging and using the handset the battery of the phone is going to decrease in descending order and handset get over heat.

At all the service of micromax was also not good, the service center kept my handset and told that this model was not repairable in service center.

I am very dissappointed, this brand is not good as it is indian product (Made in india), there is also a problem o[censored]navailability of accessories of this brand in market since i have not get cover and screen guard from 5 month.

I will aware my all friends and relatives to not buy this product.

At all the service center not answering my call when i call to track the status of jobsheet, and when i complain to the customer support [protected]@micromaxinfo.com they always reply that you will get your handset in 45 days.

Ir i have buy this handset at 12, 500, micromax fools their customer and provide very bad quality product.

Sir please file a strict action against micromax service center and company situated in platinum plaza bhopal and help me to get my handset soon.

Thanking you

Name-satya prakash dutt

Contact-[protected]

Email [protected]@gmail.com